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Guest Review: 1 Posted Date: 2012-03-22
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Staff was very helpful and extremely polite.
Guest Review: 2 Posted Date: 2012-03-19
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Beautiful hotel. Reasonably priced food choices. Not as close to other restaurants as I was hoping as it was raining during my stay so it was more convenient to just eat at hotel. By the time I went to the steakhouse for dinner they had already stopped taking reservations, but it was only around 7:30--thankfully I could sit at the bar and order from  the full menu. I had to take a taxi back to airport. I asked the man who opened the door for me, who was the bellman or valet guy how I can get a taxi. He only pointed me in the direction. Up until that point I was very satisfied, and nothing was wrong. But I thought it was their job to help their guests, not just let their guests help themselves.
Guest Review: 3 Posted Date: 2012-02-21
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You charge for everything and dont give many amenities. Coffee in room was not pleasant. Other than that it was ok.
Guest Review: 4 Posted Date: 2012-02-17
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Spent one night here with the girlfriend and found it robe covienenly located and easy access to parking. The lobby was clean and roomy. The rooms and hallway were also clean and decorated nicely. To me the Marriott had a more business appeal to it with the number of suits walking around. The only negative thing I would say was the attendant that checked  us in down at the lobby, he appeared to be unconvinced when I asked some questions. Otherwise we both enjoyed it.
Guest Review: 5 by Olya Z of Chicago IL Posted Date: 2012-02-14
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We were attending the Chicago Blackhawks-San Jose Sharks hockey game and this hotel is within 10 mins of the venue and all the bars along Santa Clara. Perfect for our family trip!
Guest Review: 6 by Olya Z of Chicago IL Posted Date: 2012-02-13
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I booked two rooms at this hotel this past weekend because my sons and I were attending the Chicago Blackhawks-San Jose Sharks hockey game at the HP Pavilion. This hotel is within walking distance not only to the "Shark Tank" but also to the bars along Santa Clara, just a few blocks from the "Tank". The service and food at the hotel were great. HIGHLY  RECOMMENDED!
Guest Review: 7 Posted Date: 2012-01-04
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Not too impressed. Room was quite small with gooey sticky substance smeared on furniture. toilet did not work properly. Windows do not open at all, so one feels a bit claustrophobic. HVAC and pumming make noise thoughout the night keeping you awake. Hotel public areas are nice looking, staff is friendly and room service is good. Great location, lot's  of night life and great restaurants within close walking distance.
Guest Review: 8 Posted Date: 2011-12-26
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Nice hotel and close to HP Pavillion. Only drawback is $26/night parking fee.
Guest Review: 9 Posted Date: 2011-12-13
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We did not enjoy our stay. We did not get what we booked. My daughter got a roll away bed. No blanket and no pillow. We calle about 5 times for the stuff it never came up. My daughter was so cold that night. They were not prepared for the event. They were out of everything. Not a good trip.
Guest Review: 10 Posted Date: 2011-12-06
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For the same price, stay at one of the other hotels downtown. There were no coffee cups for the in room coffee and it took almost an hour for room service to deliver a pot of coffee. The room was average and a bit worn, but clean.